Responsible Gaming
Gaming Should Be Entertainment
At Richard Casino, we believe that gaming should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Please play responsibly and within your means.
Only gamble with money you can afford to lose, and never use gambling as a way to generate income or recover losses.
Age Verification
In Australia, you must be at least 18 years of age to participate in online gaming and gambling activities. It is your responsibility to verify that you meet the legal age requirements in your jurisdiction before accessing any gaming services.
If you are under 18, please do not proceed. We are committed to protecting minors from gambling-related harms.
Warning Signs of Problem Gambling
Please be aware of the following warning signs that may indicate problem gambling:
- Gambling with money intended for essential expenses (rent, bills, food)
- Chasing losses by gambling more to recover money lost
- Spending more time or money on gambling than intended
- Hiding gambling activities from family, friends, or partners
- Feeling anxious, irritable, or restless when not gambling
- Neglecting work, study, hobbies, or relationships due to gambling
- Borrowing money to fund gambling activities
- Using gambling to escape problems, stress, or negative emotions
- Failed attempts to reduce or control gambling
- Lying about the extent of gambling involvement
If you recognize any of these signs in your own behaviour, please seek support immediately.
Self-Help Tools & Responsible Gaming Features
Richard Casino provides several tools to help you manage your gaming responsibly:
- Deposit Limits: Set a daily, weekly, or monthly limit on the amount you can deposit to help control spending
- Loss Limits: Set a maximum amount of losses you are willing to accept during a gaming session
- Reality Checks: Enable notifications that remind you of how long you have been playing and how much you have wagered
- Time-Out: Take a break from gaming for a set period (hours, days, or weeks)
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your gaming account
Contact our customer support team to activate any of these features. We are here to help you maintain control of your gaming experience.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of the following organisations:
Australia
- Gambling Help Online — Free, confidential counselling service for Australians
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call within Australia)
United Kingdom
- GamCare — Free support and counselling for problem gamblers
Website: www.gamcare.org.uk - GamStop — National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk
Canada
- Responsible Gambling Council — Leads efforts to promote responsible gambling in Ontario
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling — Helpline and resources for problem gambling
Website: www.ncpgambling.org
Phone: 1-800-522-4700 (free, confidential)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Federal centre for health education with gambling support resources
Website: www.bzga.de
If You Need Help, Reach Out Today
Problem gambling is a serious issue that affects individuals and families. If you are experiencing difficulties with gambling, please know that help is available and recovery is possible.
Do not hesitate to contact one of the support organisations listed above. They provide free, confidential, and professional assistance to anyone struggling with gambling-related problems.
Your wellbeing is important to us. We encourage you to play responsibly and seek support if needed.